How does it work?
A person sending letters to an offender creates an account on the system and once logged in buys credits to send letters. They type their letter on our website and send it directly from there.
The prison staff logs into the server, downloads letters, prints them out and then delivers them to the relevant recipients on their next mail round.
The offender sends mail out of the prison by writing a letter on our pre-printed forms which the mailroom staff collects and scan in to the e-Postman system. An email or a physical address can be used. If email is used, the scanned letter is attached to an email and sent directly to the recipient. If a physical address is used our mail processing facility will download, print, seal and post the letter.